Second Wind terms of use

These Terms govern your use of Second Wind. By downloading, accessing, or using Second Wind, you agree to these Terms, the Second Wind Privacy Policy, and applicable Apple App Store terms.

1. Provider and license

Second Wind is provided by LXD Sales and Technologies LLC under the Palidax brand. Unless a separate custom end-user license agreement is provided through the App Store, Second Wind is licensed under Apple's Standard End User License Agreement ("Standard EULA"). The app is licensed, not sold, for use on Apple-branded products you own or control, subject to Apple's Usage Rules.

2. Purpose

Second Wind provides motivational, reflective, and general wellness-oriented guidance plus short suggested actions ("One Move"). Guidance may come from built-in/on-device content, locally cached content, or optional personalized AI generation.

Second Wind may also provide Favorites, focus areas, notifications, backgrounds and Live Backgrounds, calming sounds, widgets, Apple Watch features, language options, and other features described in the app.

3. Not medical or mental-health care

Second Wind is not a medical provider, mental-health service, therapist, crisis service, diagnostic tool, or substitute for professional care. Guidance is general encouragement and may not be appropriate for every person or situation. Do not use Second Wind to diagnose, treat, prevent, or manage a medical or mental-health condition. If you believe you may be experiencing an emergency or are at risk of harm, contact appropriate emergency or crisis services rather than relying on the app. You remain responsible for deciding whether any guidance or suggested action is appropriate for you.

4. Accounts and sign-in

Sign-in is optional unless a feature expressly requires an account. Available methods may include Sign in with Apple, Google, passkey, and one-time email code. You are responsible for maintaining access to your selected authentication method.

5. Personalized AI

Personalized AI is optional. You may choose on-device guidance instead. If enabled, Second Wind may use limited personalization context described in the Privacy Policy, such as selected focus areas, current guidance need, language, and limited recent guidance context. AI-generated guidance can be inaccurate, incomplete, repetitive, or inappropriate. Second Wind does not guarantee its accuracy or suitability. You may disable personalized AI in Settings.

6. Offline guidance and local storage

Second Wind is designed to maintain locally available guidance after a successful refresh. A complete reserve may provide up to 14 days of guidance in supported languages. Availability depends on necessary content having been bundled or downloaded. Open Second Wind while connected periodically to replenish downloaded guidance.

Second Wind maintains local delivered-message identity history to reduce repetition. Previously delivered identities may remain excluded for two calendar months on the device, including across focus and language changes. If fresh content is exhausted, Second Wind is designed to ask you to reconnect rather than intentionally recycle recently delivered guidance.

Resetting app data or deleting/reinstalling the app may remove local preferences, cached content, Favorites, and delivered-message history.

7. Languages and translations

Second Wind supports multiple languages. Translations are provided for convenience and accessibility. Reasonable efforts are made to preserve meaning, but translations may contain differences, errors, or limitations. Where legally permitted, if translated legal text materially conflicts with the English version, the English version controls unless applicable law requires otherwise.

8. Notifications

Notifications are optional and require Apple notification permission. Supported delivery time and frequency options may be configurable, and some frequencies may require Premium. Second Wind cannot guarantee exact delivery times. Delivery depends on iOS, permissions, Focus modes, device state, Apple Watch settings, network conditions where relevant, and Apple scheduling.

9. Apple Watch and widgets

Second Wind may provide Apple Watch, Home Screen widget, and Lock Screen widget experiences. These depend on compatible hardware, supported Apple operating systems, permissions, synchronization, WidgetKit scheduling, and other Apple platform behavior. Content may not update immediately and continuous or real-time synchronization is not guaranteed.

10. Backgrounds and Live Backgrounds

Second Wind may provide static and Live Backgrounds, some requiring Premium. Live content may use additional battery or processing resources. Availability and performance can vary by device and operating-system version.

11. Calming sounds

Optional calming sounds are for general ambience and relaxation and are not therapeutic or medical treatment. Some may require Premium. Playback remains subject to device volume, audio-session behavior, and system settings.

12. Premium subscription

Second Wind may offer an annual auto-renewing Premium subscription. The purchase screen displays the current price, billing period, any applicable offer, and included features before purchase. There is no monthly plan unless the current purchase screen expressly offers one.

Premium benefits may include additional or unlimited Second Wind guidance, Premium backgrounds and supported Live Backgrounds, additional notification frequencies, Premium calming sounds, personalized guidance features, and other functionality identified on the purchase screen. The exact included benefits are those presented in the app for the applicable subscription.

13. Apple billing, renewal, cancellation, and refunds

App Store subscriptions are processed by Apple using In-App Purchase. Auto-renewable subscriptions renew according to the terms displayed by Apple unless canceled through your Apple Account under Apple's rules. Second Wind does not directly process your App Store payment-card information.

Subscription management, cancellation, billing, and refund eligibility are governed by Apple's applicable policies, and App Store refund decisions are handled by Apple. Use Restore Purchases when an eligible entitlement is not recognized.

14. Account deletion does not cancel subscription

Deleting a Second Wind account does not automatically cancel an Apple auto-renewable subscription. If you want future billing to stop, separately cancel the subscription through Apple. Second Wind may remind you of this before account deletion. You may request immediate account deletion subject to applicable law and the in-app deletion process.

15. Reset App Data

Reset App Data is different from account deletion. It may remove locally stored settings, Favorites, guidance history, downloaded reserves, language choices, focus selections, notification preferences, and other local state. It does not cancel an App Store subscription and does not necessarily delete a signed-in server-side account.

16. Entitlements

Premium functionality requires a valid applicable entitlement. If Premium expires, is canceled, refunded, revoked, or otherwise becomes inactive, Premium-only features may become unavailable. Second Wind may retain certain preferences so they can be restored if Premium later becomes active.

17. Connectivity and background refresh

Some features work offline, but network access is required for activities such as replenishing downloaded guidance, optional personalized AI, certain account functions, purchase verification, and other online services. iOS controls background execution, so Second Wind cannot guarantee background refresh while closed. Opening the app while connected may be necessary to refresh content or synchronize supported device features.

18. Compatibility

Second Wind is intended for supported Apple platforms and may include iPhone, iPad, Apple Watch, widgets, and other compatible Apple experiences. Features can vary by hardware, operating-system version, region, App Store availability, permissions, account status, subscription status, or technical limitations. Every feature is not guaranteed on every Apple device.

19. Third-party and Apple services

Second Wind relies on Apple technologies and may use other providers for authentication, backend operation, optional personalized AI, and related functions. These services may experience outages, delays, policy changes, or discontinuation outside Second Wind's control. Their own terms and policies may also apply.

20. Intellectual property

Second Wind, Palidax branding, app design, software, original guidance libraries, graphics, logos, and other original materials are protected by applicable intellectual-property laws. Except as permitted by law or Apple's Usage Rules, you may not copy, reproduce, redistribute, sell, sublicense, reverse engineer, interfere with, or create unauthorized derivative works from protected Second Wind materials.

21. Acceptable use

You agree not to use Second Wind unlawfully; interfere with or disrupt its services; attempt unauthorized access; circumvent subscription, entitlement, security, or usage controls; abuse automated access; violate another person's rights; or misuse the service in violation of applicable law.

22. Changes to Second Wind

Second Wind may add, improve, modify, replace, or discontinue features. Visual design, guidance libraries, backgrounds, AI functionality, notification options, Watch/widget functionality, supported languages, and other features may evolve. Paid access remains subject to applicable law and Apple requirements.

23. Service interruptions

Second Wind may occasionally be unavailable because of maintenance, network failure, Apple platform issues, provider outages, updates, or circumstances outside reasonable control. Offline functionality may continue when valid local content is available, but continuous availability is not guaranteed.

24. No guarantee of outcomes

Second Wind does not promise any particular emotional, psychological, health, relationship, career, financial, productivity, or other personal outcome.

25. Disclaimer of warranties

To the maximum extent permitted by applicable law and subject to Apple's applicable terms, Second Wind is provided on an "as available" basis. Nothing in these Terms excludes warranties, consumer protections, or other rights that cannot legally be excluded.

26. Limitation of liability

To the maximum extent permitted by applicable law, LXD Sales and Technologies LLC is not responsible for indirect, incidental, special, consequential, or similar losses arising from use of or inability to use Second Wind, except where liability cannot legally be limited. Nothing limits liability that applicable law prohibits us from limiting.

27. Termination

You may stop using Second Wind at any time. Access may be suspended or terminated where reasonably necessary for material violation of these Terms, unlawful activity, abuse, security protection, or as otherwise permitted by law. Termination of app access does not itself cancel an App Store subscription.

28. Privacy

Use of Second Wind is subject to the Second Wind Privacy Policy, covering local functionality, optional accounts, personalized AI, notifications, Watch/widgets, subscriptions, and related services.

29. Apple relationship

These Terms are between you and LXD Sales and Technologies LLC, not Apple, except for rights and obligations Apple has under applicable App Store agreements and the Standard EULA. If Second Wind does not provide a custom EULA through App Store Connect, Apple's Standard EULA applies.

30. Support

For support contact Palidax Support at support@palidax.com, or use Support inside Second Wind Settings.

31. Changes to these Terms

These Terms may be updated as Second Wind evolves or legal/platform requirements change. When required by applicable law, material changes will be communicated appropriately.

32. Mandatory rights

These Terms do not override mandatory consumer rights or other protections provided by laws applicable to you.

Last updated: September 15, 2026